Unified Deal Entry

Cargill, one of the largest privately held commodities trading companies globally, tasked us with developing a solution using the Fiori design system. Our goal was to create an application capable of creating, managing, calculating, and executing aggregated commodities deals across various pricing types. We collaborated closely with Cargill stakeholders through numerous workshops, where they shared their requirements. Together, we crafted flow diagrams, wireframes, and high-fidelity designs to ensure the solution met their expectations.

CRM Consultation

The Commonwealth Bank of Australia (CBA) adopted SAP CRM to replace their legacy platform, CommSee. However, several feature gaps were identified post-implementation. To address these, CBA’s on-site Deloitte consultants proposed various custom solutions. Lacking in-depth knowledge of the SAP Fiori design system and proprietary development language, they sought consultation for custom development from both design and development perspectives. We went on-site to evaluate their proposals, developed our own designs based on the initial requirements, and proposed a scalable solution with a significantly lower total cost of ownership (TCO) compared to Deloitte’s options.

CPRA (Production & Revenue Accounting)

As major SAP customers, ConocoPhillips and Shell partnered to form a committee aimed at enhancing the standard Production & Revenue Accounting (PRA) product they had purchased. On the production side, they sought the capability to create and map out all components of their oil extraction process, from drilling to refining. On the revenue side, they needed a solution to calculate the Crown tax for their Canadian sites. Through numerous workshops with various customer committee stakeholders, we finalized wireframes for the extensive user flows required for their PA and RA needs. Despite the complexity, the experience was designed using SAP’s legacy UI5 platform.

SpecPro Redesign

Daimler Truck North America (DTNA) manufactures various lines of trucks and buses, selling through dealer networks and directly to large fleet customers. DTNA’s highly configurable trucks required approximately six hours per type to configure using their existing solution, SpecPro. This legacy platform was costly to license, maintain, and enhance, poorly integrated with their engineering change control system, and unpopular with their dealer community. During our on-site meeting with Daimler, our task was to understand how to redesign and build an efficient and user-friendly experience for their production and sales engineers that met both their current and future requirements.

MyTime – Employee Time Management

Delta engaged us to develop a custom application, named MyTime, to streamline the management of unionized hourly employee time and various types of time-off bidding. This new application, designed as both a desktop and responsive mobile app, replaced their outdated desktop-only legacy platform. Given the unionized nature of Delta’s hourly workforce and the continuous operation of airlines, the system prioritizes scheduling and time-off based on seniority and a bidding process.

PC Plus Loyalty Program

As Canada’s largest food and drug retailer, Loblaws was launching their loyalty rewards program, initially known as PC Plus and later integrated into the PC Optimum program. They required a mobile application to enhance the in-store customer experience. We were tasked with developing this application, focusing on three primary features: a points reward system, shopping list functionality, and the ability to browse and add recipes. Each feature was designed to scale and incorporate future technologies such as augmented reality, localized GPS, and early-stage ML/AI (considering this was in 2014). Additionally, the application needed to support custom and seasonal theming.

STO (Shutdown, Turnaround and Outage)

Tesoro, a key player in the petroleum refinery industry, manages a network of approximately 3,000 branded retail gas stations. Every 4 to 5 years, each refinery undergoes a scheduled Shutdown, Turnaround and Outage (STO) process—a lengthy and complex maintenance period during which the refinery is shut down for upgrades, repairs, and installations. Traditionally, each refinery handled this process in its own way, often using error-prone methods such as documenting everything in Excel. To address this, SAP Custom Development was tasked with designing and developing an application to standardize the STO process across all refineries.